Eventringo Terms of Service

Last updated: 7 September 2026

Effective for each User as set out in Article 22, but no earlier than publication of this version as the active Terms in the Service

This translation is provided for convenience. The Czech version is the original and governing contractual text, subject always to mandatory consumer law.

1.1 The operator and provider of the Eventringo service is:

• Filip Lněnička
• ID number: 22028081
• place of business: Trávníčkova 465/3, Zábrdovice, 614 00 Brno, Czech Republic
• an entrepreneur registered in the trade register
• email: support@eventringo.com
• phone: +420 777 867 380

1.2 In these terms and conditions, we use the designation "Provider" or "Eventringo" for the operator.

1.3 The e-mail support@eventringo.com is used for customer support, complaints, withdrawal from the contract, legal notices, notices of illegal content and other communications, if a specialized form is not available in the Service for a specific action.

1.4 These terms and conditions regulate the use of the Eventringo web application available in particular on the domain eventringo.com and its application subdomains and the relationship between the Provider and the users of the Service.

1.5 A separate Privacy Policy explains the processing of personal data. A separate Refund Policy governs statutory claims and may also grant Users rights beyond the scope of the law. If Eventringo processes the personal data of the Participants on behalf of the Organizer, the separate Terms of Processing of Personal Data of the Organizer ("DPA") also apply to this relationship. None of these documents limit rights that cannot be contractually excluded by law.

2.1 Service means the Eventringo web application, its features, website, related interface and customer support provided by the Provider.

2.2 Creator means the natural or legal person who creates an account, purchases or obtains an Event Pass and creates or manages an Event. The Creator is usually also the Organizer; otherwise, the Creator is responsible for having authority to act on the Organizer's behalf.

2.3 Organizer means the person who determines the purpose and rules of a specific Event, invites Participants, sets up access, moderation, downloading and publishing of Content and decides on the course of the Event.

2.4 Participant means a person who joins the Event via a code or link, or after logging in, and uses the Service's participation functions.

2.5 User means Creator, Organizer or Participant as appropriate.

2.6 Consumer means a natural person who enters into a contract or otherwise deals with the Provider outside the scope of that person's business activity or independent profession.

2.7 Event means a private space created on the Service for a specific wedding, celebration, corporate event, conference or other social event that is not a school event or an event primarily intended for children under the age of 15.

2.8 Event Pass means a one-time time-limited authorization to use the Service for one Event within the scope of the selected package. Event Pass is not an auto-renewable subscription.

2.9 Content means in particular photos, images, logos, names, descriptions, bingo entries, questions, answers, quizzes, comments, names, exports and other materials uploaded, created or made available by the User through the Service.

2.10 The first use of the Event Pass occurs when the first original photo is successfully saved for the Event, whether as a bingo post, a free photo for the gallery or another supported photo post. Simply creating or setting up an Event is not the First Use of an Event Pass.

3.1 Only a person who is at least 18 years old and has full legal capacity may open a Creator account. Only a person authorized to bind this organization may use the account on behalf of a legal entity or other organization.

3.2 A Participant aged 15 or older may use the Service if legally capable of doing so and able to understand the Event rules. A person under 15 may not use the Service independently. Such a person may participate only occasionally in an ordinary family or social Event under the supervision and with the authorization of a legal representative; the account, connection and any uploads must be managed on the person's behalf by a legal representative or another authorized adult.

3.3 This version of the Service is not intended for schools, school events, or Events primarily intended for children under 15. By accepting these Terms, the Creator undertakes not to create such an Event; the same restriction is included in the DPA, which the Organizer accepts once before using the Creator area. No separate confirmation is required for each new Event. This restriction does not prevent an ordinary family or social Event attended by children together with their legal representatives, provided the Organizer adequately protects their privacy and obtains the required permissions for photographs and other personal data.

3.4 The user must provide true and up-to-date information. A nickname may be used where permitted by the Service, but may not impersonate another person or mislead others.

3.5 If the Service is used on behalf of an employer, association or other supported organization, this organization is considered a contracting party and the person acting on its behalf confirms that he is authorized to do so.

4.1 These terms and conditions are part of the contract for the provision of a digital service between the Provider and the Creator. They apply to the Participant to the extent of using the Participant functions, inserting Content and the rules of safe use of the Service.

4.2 Before sending the paid order, the Creator receives at least information about:

• the main features of the selected Event Pass;
• participant and storage limit;
• available functions;
• length of authorization;
• total price, currency and any taxes;
• method of payment and making the Service available;
• right of withdrawal and conditions of immediate access;
• technical requirements and substantial limitations.

4.3 The creator can check and correct the entered data before sending the order. The Creator is responsible for the accuracy of billing and contact information.

4.4 The paid contract is concluded when the Provider electronically accepts the order after successful payment and makes the Event Pass available. The mere initiation of the payment process does not conclude the contract.

4.5 The free Event Pass contract is concluded when the Provider confirms the creation of a free Event or the allocation of a free Event Pass.

4.6 The Provider will send the Creator confirmation of the contract on a durable medium, usually by email. The confirmation contains, or makes available in a storable form, in particular the order identifier, price, package, validity period, version and wording of the accepted Terms, information about withdrawal, the model withdrawal form, and a record of the express request to begin providing the Service before the end of the fourteen-day period, including the related notice.

4.7 The provider stores data on the concluded contract and the acceptance of a specific version of the conditions for the time necessary to fulfill the contract, legal obligations and protect rights. The creator will receive their own version by e-mail and can view the basic information about the Event Pass in their account.

4.8 The Czech version of these Terms is the original and governing contractual text. Translations into other languages are provided to make the text easier to understand. Any discrepancy between language versions must not be interpreted to the detriment of a Consumer or deprive a Consumer of protection under mandatory law.

5.1 Eventringo enables, depending on the selected package and Event settings, in particular:

• create and manage a private Event;
• invite Participants with a unique code or link;
• allow guests to enter under the display name or require login;
• create photo bingo and manage bingo entries;
• receive bingo photos and free gallery posts;
• approve, reject, hide and delete posts;
• display gallery, slideshow, QR code, progress and leaderboard;
• manage questions, quizzes, answers and live rounds;
• enable likes or other supported interactions with photos;
• create an export of approved photos, a ZIP file or a public or participant link to the export;
• create a memory collage or Share Board;
• set the logo, cover image, colors and other supported elements of the Events brand.

5.2 Specific features, limits and availability are governed by the information displayed on the package prior to ordering and the setting of a specific Event. A feature that the Creator disables or that is not part of the package may not be available to Participants.

5.3 Events are intended for a non-public or limited group of people. However, neither the code nor the link is a technical guarantee that another person will not get to it. The Creator and Participants may not distribute the code or non-public link outside the intended circle. If the Creator allows public export, he acknowledges that anyone with a public link can access his content.

5.4 The Service itself does not organize the Event, does not verify the identity of all Participants, does not decide on winners and does not provide physical photography, moderator or organizer services. The Organizer decides on the final evaluation of the competition, prizes and rules of the Event.

5.5 To use the Service, an internet connection, an up-to-date supported web browser and, for some functions, a device capable of taking or selecting photos is required. The user is responsible for his device, connection and the running costs of his connection provider.

5.6 The provider may use reasonable technical restrictions, in particular supported file formats, maximum upload size, security controls, limitation of the number of requests and protection against misuse. The current specific limit must be displayed to the User at the latest when attempting to use the function in question.

6.1 The Creator is responsible for the protection of login data, devices and access to his e-mail box. The account may not be transferred, sold or shared in a way that threatens its security without the consent of the Provider.

6.2 The Creator must report any suspected unauthorized access to support@eventringo.com without undue delay and, if possible, change login information or cancel active sessions.

6.3 Login through an external provider, such as Google, may also be subject to the terms and conditions of that provider. The Provider will not receive the password that the User uses with the external identity provider.

6.4 The Organizer is responsible for setting up access to the Event and for securely handing over the code or link to the intended Participants. If they reasonably suspect a leak, they must restrict access, change available settings, or contact support.

6.5 The Provider may require identity verification or account authorization if reasonably necessary for security, refund, claim processing or protection of another person.

7.1 Eventringo offers free and paid Event Passes. The paid Event Pass is paid once and is not automatically renewed without an explicit new order.

7.2 Each Event Pass is valid for 365 days. For a paid Event Pass, this period begins at the moment of successful confirmation of payment and the availability of the Event Pass. For a free Event Pass, it starts with creating or assigning a free Event, whichever comes first. The exact start and end of validity will be displayed in the Creator's account.

7.3 Event Pass is intended for one Event. An unused Event Pass can be assigned to an Event in the Service. If the Service allows it, it may be disconnected and reassigned from an unused Event before the First Use, without thereby extending its original validity period.

7.4 With the first use, the Event Pass is permanently used for the given Event. After the First Use, it cannot be converted to another Event and will not be restored by deleting the Event. This does not affect the Consumer's rights to withdrawal, complaint, discount, refund or other legal remedy.

7.5 The package determines in particular the maximum number of Participants, storage limit and available functions. The estimated number of photos is indicative only; the actual number depends on the size of the files. After reaching the binding limit, the Service may block the further addition of Participants or uploading of files.

7.6 The Creator may, if this option is offered, purchase an upgrade to a higher capacity. The upgrade is a separate paid order and its price and scope will be displayed before payment. Unless expressly stated otherwise prior to ordering, the upgrade does not change the original Event Pass end date. Consumer rights are also assessed in relation to the upgrade order.

7.7 After expiration, the Event may be locked for new entries, uploads, changes, moderation and other active use. The creator must make an available export before the expiration date. Any temporary availability of data after the end is not an extension of the Event Pass or a promise of permanent storage.

7.8 Individual packages for a higher number of participants or special requirements are governed by a separate offer. In the event of a conflict, the individually negotiated written agreement takes precedence over these terms and conditions to the extent of the conflict.

8.1 The price of a specific Event Pass or upgrade is indicated before the order is sent. For the Consumer, it must be displayed as the final price including all taxes and fees charged by the Provider. The provider does not charge any additional price that has not been clearly stated in advance.

8.2 Payment may be offered in different currencies. The currency and the total amount displayed immediately before the order and stated in the confirmation are decisive.

8.3 Payments are processed by an external payment service provider Stripe. Payment card details are entered into Stripe's secure payment interface. The Creator must use a means of payment that he is authorized to use.

8.4 The order button must clearly inform that its use creates an obligation to pay, for example with the text "Order obligating payment" or "Pay now".

8.5 The Event Pass will be made available after successful payment confirmation. For payments that are not confirmed immediately, access may be delayed until payment is confirmed. If the payment is declined or not completed, the Event Pass will not be created.

8.6 Order confirmation and available payment or tax receipt will be provided electronically. Stripe may issue an electronic receipt or invoice depending on the order settings. The creator is responsible for the correctness of the billing data entered before payment; this does not affect the Provider's obligation to provide legal information on the issued document.

8.7 Promotional codes, credits and discounts:

• can only be used during their validity and under the stated conditions;
• cannot be exchanged for cash or transferred, unless otherwise stated;
• cannot be combined unless the payment interface explicitly allows it;
• may be revoked in case of fraud, technical error or use contrary to their published rules;
• may not limit the legal rights of the Consumer.

8.8 The Provider may reasonably review a payment or delay access where there is reasonable suspicion of fraud, unauthorized use of a payment method, or inconsistent payment details. The Provider will inform the Creator about the next steps unless prevented by security or legal reasons.

9.1 The Consumer may withdraw from a distance contract without giving a reason within 14 days after it was concluded, unless the right has already been validly lost under applicable law.

9.2 To meet the deadline, it is sufficient for the Consumer to send an unequivocal notice of withdrawal before the period expires. The Consumer may use the model form attached to these Terms, but this is not mandatory. Notices can be sent:

• the online "Withdraw from the contract" function on the Refunds page in the Creator's account; after sending, Eventringo will without undue delay send a confirmation of receipt with the content, date and time of submission;
• by email to support@eventringo.com; or
• by post to the Provider's address specified in Article 1.

9.3 Eventringo normally starts providing the Digital Service immediately after successful payment. Before provision starts within the fourteen-day period, the Provider obtains the Consumer's separate, unticked and express request to begin performance before that period expires. At the same time, the Consumer acknowledges the rules on proportionate payment and loss of the right under the following paragraphs. This record will be included in the contract confirmation on a durable medium.

9.4 If the Consumer withdraws within a fourteen-day period after the provision of the Service has begun at his express request, he may be obliged to pay a proportional part of the agreed price for the performance actually provided up to the time when he notified the Provider of the withdrawal.

9.5 The proportional part is determined according to the scope and value of the performance already provided compared to the entire agreed performance, taking into account the total agreed price and mandatory legal regulations. It will not automatically be set as full price just because an Event Pass has been made available, an Event has been created or the first photo has been saved. The Provider will inform the Consumer of the specific calculation and its data when processing the withdrawal.

9.6 The right of the Consumer to withdraw from the contract for the provision of the Service before the expiration of 14 days shall expire only after the full provision of the Service, if the performance began with the prior express request of the Consumer and the Consumer took note in advance that the right will cease to exist upon full provision. The mere initiation of provision, the technical making available of the Event Pass, the creation of the Event or the First use of the Event Pass does not in itself cause the termination of the right.

9.7 The consumer does not pay a proportional part for performance during the withdrawal period, if he did not explicitly request the start of provision before the expiry of the period or if the Provider did not provide him with the information required by law.

9.8 In the event of a valid withdrawal, the Provider will return the funds received after deducting any statutory pro rata payment without undue delay, no later than 14 days from the day on which the withdrawal was communicated to him. The money will be returned by the same means of payment, unless the Consumer expressly agrees to a different procedure and it does not incur additional costs.

9.9 After effective withdrawal, the Provider may make the Event Pass unavailable, cancel the related Event and prevent further use of the Service to the extent of the terminated contract. The Consumer may not continue to use the digital service or make it available to a third party after withdrawal. Where required by law, the Provider will, at the Consumer's request, make Content provided or created by the Consumer through the Service available free of charge, within a reasonable time and in a commonly used machine-readable format; statutory exceptions remain unaffected.

9.10 The Refund Policy may provide a voluntary refund for an unused Event Pass independently of the statutory right of withdrawal. A voluntary refund, statutory withdrawal, and a defect claim are distinct procedures, and voluntary rules do not restrict statutory rights. This Article applies only to Consumers; any right of a business or organization to cancel an order is governed by an individual agreement and the Refund Policy.

10.1 The provider will make the Event Pass available without undue delay after the conclusion of the contract, unless a later time has been agreed. For the agreed period, the Service will be provided in the agreed scope and quality with the characteristics that the User can reasonably expect with regard to the description of the Service and its nature.

10.2 The Provider shall provide updates, including security updates, which are necessary to maintain the Service's compliance with the Agreement for the period during which the Service is to be provided. The user must update his browser or device if he has been properly informed of the need and the consequences of not updating.

10.3 The Provider may change the Service beyond the scope of necessary updates if:

• the Provider has a valid reason to do so, for example security, a change in law, technical compatibility, prevention of misuse or development of the Service;
• the change is not associated with additional costs for the User within the already paid Event Pass;
• the User is clearly informed about the change.

10.4 If the change significantly adversely affects the Consumer's access to or use of the Service, the Provider will inform the Consumer reasonably in advance, on a durable medium, of the nature and timing of the change and of the right to terminate the contract free of charge, unless the law provides otherwise or the Provider enables the Consumer to keep using the unchanged and compliant Service.

10.5 The Service may be temporarily unavailable due to maintenance, security intervention, defect removal or an event beyond the Provider's reasonable control. The Provider will notify the planned maintenance in advance, if this is reasonably possible. This provision does not exclude rights from defective or delayed performance.

10.6 The Provider does not guarantee that it will be possible to prevent every single outage, loss of connection on the part of the User or problem caused by an unsupported device. However, it is responsible for providing the digital service to the extent set by the contract and legal regulations.

11.1 The Creator and Organizer must:

• use the Service in accordance with legal regulations and these conditions;
• set the Event, access, moderation, downloads and exports with regard to the expectations of the Participants;
• invite only persons who should have access to the Event;
• provide Participants with truthful information about the rules of the Event and how to deal with their Content;
• have the necessary authorizations for logos, cover images, entries, texts and other Content that they insert into the Service;
• moderate Content proportionately and without discrimination, decide on winners and manage the Event;
• respect requests regarding rights to photographs, privacy and personal data;
• without undue delay to deal with notices of objectionable or illegal Content of which it becomes aware.

11.2 The Organizer decides whether contributions are displayed immediately or after approval, whether individual downloads are allowed and whether export is only available to Participants or anyone with a public link. The organizer must use the public access option only if he is authorized to make the Content available in this way.

11.3 The Organizer may not request special categories of personal data, highly sensitive information, copies of documents or other data inappropriate to the purpose of the Event through the Service, unless it has a clear legal reason for this, adequate security and prior written agreement with the Provider.

11.4 If the Organizer is an independent controller of Participants' personal data and Eventringo processes that data on the Organizer's behalf, the Organizer must electronically accept the effective DPA or enter into another compliant data processing agreement with the Provider before that processing begins. Merely using the Service or acknowledging the Privacy Policy does not replace acceptance of the DPA. A particular DPA version is accepted once, not separately for every Event; re-acceptance may be required after a material change. The Provider may block creation of an Event or another operation that would begin processing on the Organizer's behalf until acceptance can be verified.

11.5 The organizer is responsible for its own competition rules, prizes, tax obligations associated with prizes and fair evaluation. Leaderboard, times and points in the Service are auxiliary data and the final decision is made by the Organizer.

12.1 The Participant obtains only a personal, limited, non-exclusive and non-transferable right to use the Participant functions of a specific Event for the duration of its availability.

12.2 Before joining the Event, the Participant must receive an easily accessible link to these terms and the Privacy Policy and basic information about the Organizer, the visibility and use of uploaded Content. If he uploads a photo or other Content, he must actively confirm the uploading rules and the license according to Article 13.

12.3 The Participant may not share a non-public code, link, export or Content outside the scope specified by the Organizer. Permission to download a photo does not imply permission to use it commercially, publish it publicly or interfere with the rights of the people captured.

12.4 The Participant acknowledges that the Organizer may approve, reject, hide, delete, include their Content in a gallery, slideshow, leaderboard, export or Share Board according to the Event rules communicated in advance.

12.5 Connecting under the displayed name does not in itself verify the Participant's identity. The participant may not choose a name that imitates, damages or misleads another person.

12.6 Disputes about Event rules, order or prices are primarily resolved by the Organizer. This does not affect the right to contact the Provider regarding the functioning of the Service, security, illegal Content or violation of these terms.

13.1 The User retains ownership, copyright and other rights to its Content. Eventringo does not acquire these rights, except for the limited authorizations necessary to operate the Service under this clause.

13.2 By uploading Content, the User grants the Provider a non-exclusive, royalty-free, worldwide license, for the necessary period, to store, back up, copy, convert, compress, display, transmit, moderate, export and otherwise technically process the Content solely for the purpose of:

• provision and security of the Service;
• fulfilling the settings of the relevant Event;
• settlement of support, complaints or notifications;
• fulfillment of legal obligations and protection of rights.

13.3 The license according to the previous paragraph allows the Provider to engage the necessary technical suppliers and processors. It does not authorize the Provider to use photos of Users in advertising or own marketing without a separate legal reason or consent.

13.4 If the Participant uploads Content to the Event, he simultaneously grants the Organizer a non-exclusive and royalty-free license to use this Content for the progress and documentation of the given Event within the scope of the settings communicated to him before uploading, in particular for the moderated gallery, slideshow, leaderboard, export and Share Board. If downloading is permitted, the permission of other Participants is limited to personal non-commercial commemorative use, unless otherwise specified by the rights holder.

13.5 The User confirms that:

• the User is the author of the Content or has the permissions needed to upload and make it available to the stated extent;
• uploading the Content does not infringe copyright, personality rights, privacy or other rights;
• the User has adequately considered the rights of persons depicted in a photograph;
• the User has the required consent or another legal basis where the Content depicts a child or was created in an environment subject to special rules.

13.6 The Provider may technically modify the Content only to the extent necessary for the functioning of the Service, for example, change the resolution, orientation, format, preview, compression or insert it into the layout selected by the user. The content meaning will not be intentionally changed without the User's instructions.

13.7 Upon removal of the Content, the Provider's license ends, with the exception of copies that must be temporarily retained in backups for security, legal obligation, ongoing litigation or rights protection. The Provider may not be able to remove already legally downloaded copies from other persons.

13.8 Ideas and general feedback to the Service may be used by the Provider free of charge to improve the Service, but may not disclose the identity of the author or use their photos and non-public Content for marketing without a legal reason.

14.1 The User may not upload, distribute, make available or promote Content or conduct through the Service that:

• is unlawful, fraudulent, threatening, hateful or seriously harassing;
• depicts sexual abuse of children or otherwise sexually exploits minors;
• contains intimate material published without the consent of the captured person;
• violates copyright, trademark rights, personality rights, privacy or personal data protection;
• unauthorizedly publishes addresses, access data, financial data, health data or other sensitive information;
• contains malware, malicious code or instructions intended to attack the Service or another person;
• impersonates another person, manipulates voting or circumvents Event limits;
• used for unsolicited marketing, spam, bulk data collection or personal tracking;
• uses automated tools for scraping, loading, reverse engineering or security testing without authorization;
• bypasses access control, moderation, storage, capacity or security limits;
• may endanger the safety, dignity or rights of the child without reasonable cause.

14.2 The User may not use photos from the Service for biometric identification, facial recognition, creating sensitive profiles or training artificial intelligence systems without the separate authorization of all concerned rights holders and compliance with legal obligations.

14.3 The Provider has no general obligation to check all Content in advance. However, it may perform reasonable automated technical checks on format, size, malware, frequency of requests, fraudulent activity and security risks, and may respond to specific notices or own findings.

15.1 The Organizer can moderate the Content of his Event according to the selected mode. The Organizer's moderation is separate from the Provider's decision-making on violations of the law or these terms and conditions.

15.2 The Provider may, after reasonable assessment, in particular:

• limit the visibility or availability of specific Content;
• Remove content or disable access to it;
• limit a certain function, Event or account;
• suspend or terminate the provision of the Service;
• keep the necessary evidence;
• report the matter to the competent authority, if required by law or if there is reasonable suspicion of a criminal offense threatening the life or safety of a person.

15.3 When making a decision, the Provider will take into account the nature and seriousness of the conduct, its frequency, impacts, culpability, age and rights of the persons concerned and the possibility of using milder measures. Restrictions must not be arbitrary and will be applied with due regard for fundamental rights, in particular freedom of expression, privacy, child protection and the prohibition of discrimination.

15.4 Illegal Content can be reported using the electronic form available on the Service or, if the form is not available, by email to support@eventringo.com. The notification should include:

• the exact link, Event code or other data enabling the Content to be traced;
• a sufficient explanation of why the notifier considers the Content to be illegal;
• the name and e-mail of the notifier, unless a legal exception prevents this;
• a statement that the notification is made in good faith and that the information provided is complete and accurate.

15.5 The Provider will electronically acknowledge receipt of the notice, assess it impartially and without undue delay, and inform the notifier of the decision and available remedies. The Provider will not disclose information where disclosure is prohibited by law or would disproportionately endanger another person's safety.

15.6 If the Provider restricts the Content or the account due to illegality or violation of the terms, it will provide the affected User with a clear and specific justification, which, depending on the circumstances, includes the nature of the measure, its reasons, information about the use of automated means, the legal or contractual basis and options for redress. An exception applies where such justification cannot be provided for legal or serious security reasons.

15.7 The User may file an objection against the Provider's decision to support@eventringo.com. The objection will be reviewed by a person who is able to review the original decision; the decision will not be based solely on automated processing. The Provider informs the User about the result and other available remedies.

15.8 A user who repeatedly provides obviously illegal Content and a person who repeatedly submits clearly unjustified notices may be temporarily restricted after prior notice and reasonable assessment. The provider takes into account the frequency, seriousness, ratio of objectionable actions to other activities and the intention of the person.

15.9 The Provider's single point of contact for Users and authorities under the Digital Services Act is support@eventringo.com. Communication is possible in Czech and English.

16.1 The Service, its software, design, database structure, texts created by the Provider, trademarks and other elements of the Provider are protected by legal regulations. No rights are transferred to the User other than the limited right to use the Service under the Agreement.

16.2 The User may not copy, sell, rent, sublicense, modify or create a derivative service from protected parts of Eventringo without permission. Normal use of the interface, creation of permitted exports and downloading of Content in accordance with the Event settings are not affected.

16.3 The mark, logo and materials inserted by the Creator remain his or the respective rights holder. Their insertion only constitutes a license according to Article 13.

17.1 The processing of personal data is governed by the Privacy Policy, which must be available to the User before creating an account, joining the Event and inserting Content to the extent appropriate for the given action.

17.2 Acceptance of these terms and conditions does not constitute consent to all methods of personal data processing. If consent is required for specific processing, the Provider or the relevant Organizer will request it separately, concretely and voluntarily.

17.3 Eventringo is an independent controller in particular for account administration, contracts, payments, security, its own legal obligations, and its own communications. The Organizer may be an independent controller of Participants' data for the Organizer's Event, and Eventringo may process some of that data on the Organizer's behalf. The exact roles and purposes are described in the Privacy Policy and the applicable DPA.

17.4 The User must not use the Service in a way that would make it impossible for the Provider to fulfill its obligations in the area of ​​personal data protection, in particular to export, publish or combine the data of the Participants without authorization.

18.1 The Provider is responsible to the Consumer for the fact that the Service will be provided for the agreed period without defects, in the agreed scope, with the agreed properties, suitable for the agreed and usual purpose and with the necessary updates. The statutory rights of the Consumer cannot be limited by these conditions.

18.2 If a defect becomes apparent during the duration of the obligation, the Consumer may request its removal, unless it is impossible or disproportionately expensive. The Provider will remove the defect in a reasonable time and without significant difficulties for the Consumer.

18.3 The consumer may request a reasonable discount or withdraw from the contract, especially when the Provider does not remove the defect, the defect appears repeatedly, it is a substantial defect or it is clear that the remedy will not be carried out in a reasonable time or without significant difficulties. Withdrawal may not be available in the case of a completely insignificant defect, if the Consumer bears a monetary obligation and the law does not provide otherwise.

18.4 If the Provider does not make the Service available, the Consumer may ask him to correct it. The Consumer may withdraw without an additional period if the Provider informs or if it is clear that he will not provide the Service, or if provision at a precise time was necessary and the Provider did not comply with this time.

18.5 Complaints can be made by e-mail to support@eventringo.com or by post to the Provider's address. The complaint should contain the identification of the account or order, a description of the defect, when and how it manifests itself, and the required method of correction. Failure to provide any information does not prevent processing if the claim can be assessed differently.

18.6 The Provider will acknowledge the complaint, stating its date, content and requested remedy, and after completion will issue confirmation of how and when it was resolved. The Provider will handle a complaint concerning the digital service and inform the Consumer of the outcome without undue delay and within a reasonable time, taking account of the nature of the Service, the purpose for which the Consumer requested it, and any necessary cooperation. A fixed shorter or maximum period prescribed by mandatory law applies where relevant.

18.7 The Provider will provide a refund of the price or discount to which the right has arisen due to a defect or termination of the contract without undue delay, no later than 14 days from the exercise of the relevant right, unless the law provides for a more favorable procedure for the Consumer.

18.8 The refund policy also governs voluntary refunds. Claiming a defect, legal withdrawal and voluntary refund are different procedures; the designation of the request by the User is not decisive if its content shows what right he is exercising.

19.1 The Creator may stop using the Service, delete the Event or request account cancellation through the available features or support. Deleting a used Event does not renew the used Event Pass and does not in itself establish the right to a refund.

19.2 The Provider may reasonably limit or suspend the Account, Event, Content or Feature if necessary:

• due to a serious or repeated violation of these terms and conditions;
• due to illegal Content or an order from a public authority;
• to protect Users, children, the Service or third parties;
• in case of fraud, unauthorized payment or security incident;
• when the agreed limits are exceeded or the Event Pass ends.

19.3 If the situation does not require immediate intervention, the Provider will notify the User before the restriction, state the reason and provide a reasonable opportunity for remediation. In the case of immediate intervention, he will provide justification afterwards as soon as possible and the law allows it.

19.4 The Provider may terminate the contract for serious violations or for repeated violations that the User has not corrected even after notification. The extent of any refund will be assessed according to the reason for termination, the extent of the performance provided, the Refund Policy and mandatory legal regulations; the price is not automatically forfeited as a contractual penalty.

19.5 After the end of the Event Pass, withdrawal or termination of the contract, the Provider may block new use and subsequently delete or anonymize the data in accordance with the Privacy Policy. The creator must take advantage of the available export in time. This does not affect the Provider's legal obligations to make User Content available or to store selected data.

19.6 The Provider may terminate the operation of the Service. For already paid Event Passes, it will provide reasonable notice of termination, allow available export, and provide a reasonable remedy, including a refund of the price for the portion not provided, if required by contract or law.

20.1 The Provider is liable for damage and breach of contract to the extent required by law. Nothing in these Terms excludes or limits liability that cannot validly be excluded or limited, including mandatory Consumer rights, liability for damage caused intentionally or through gross negligence, and liability for infringement of a person's natural rights.

20.2 The Provider is not responsible for the organization of the Event itself, the actions of the Organizer or the Participants, the truthfulness of their claims, the awarding of the competition prize, or the use of photos outside the Service, if the Provider did not cause such use or contribute to it by violating its obligations.

20.3 The User is responsible for his Content and actions. This provision does not transfer to the Consumer the responsibility for circumstances beyond his control, nor the burden of proof in violation of the law.

20.4 In relation to a User who is not a Consumer, compensation for indirect and consequential damage, lost profit and loss of business opportunity is excluded to the extent permitted by law. Provider's total liability to such User for a single Event is limited to the price actually paid for the affected Event Pass and its upgrades. The limitation does not apply to damage caused intentionally or due to gross negligence, damage to natural rights, violation of personal data protection or any other case where the limitation is not permitted by law.

20.5 An event beyond the Provider's reasonable control may excuse a temporary delay only to the extent and for the period of time that it could not reasonably have been prevented or its consequences overcome. The provider will take reasonable steps to limit the impacts. The mere use of an external supplier does not automatically exempt the Provider from responsibility towards the Consumer.

21.1 The service uses external technical providers mainly for hosting, database, authentication, file storage, payments, e-mails, analytics and security monitoring. The processing of personal data by these providers is described in the Privacy Policy.

21.2 An external link or the option to log in through a third party does not mean that the Provider is responsible for all separate content or service of that third party. This does not affect the responsibility of the Provider for its own Service and for the suppliers through whom it fulfills its obligations towards the Consumer.

21.3 The user must respect the conditions of the external service, which he chooses independently, for example the internet provider, device or social network on which he publishes the downloaded Share Board.

22.1 For an individual order, the version of the conditions accepted at the conclusion of the contract is decisive. The provider stores previous versions in a way that allows documenting their content.

22.2 The Provider may change the conditions for future contracts at any time. He may apply the change to an existing contract only for a legitimate reason, in particular due to a change in the law, security, technical compatibility or a reasonable change to the Service, and only to the extent permitted by the contract and legal regulations.

22.3 The Provider will notify the User clearly and on a durable medium of a material change to an ongoing contract at least 30 days before it takes effect, unless a shorter period is necessary because of a legal obligation or an urgent security risk. The notice will explain the nature and reason for the change and the User's rights.

22.4 If the change has a significant adverse impact on the Consumer, the Consumer may terminate the contract without penalty within the statutory period, if the Provider does not allow the use of the unchanged Service without additional costs and in accordance with the contract.

22.5 Merely continuing to use the Service does not substitute express consent where required by law.

22.6 For a User who accepted an earlier version of the terms and conditions, version 2.0 will be applied to his existing account or ongoing contract only if he expressly accepts it electronically, or if a specific change is validly made by the procedure agreed in the current contract and permitted by law. Eventringo will store at least the User's identification, time, language, version, cryptographic fingerprint of the exact wording and the source of the acceptance in case of explicit acceptance. Logging in, remaining silent or simply continuing to use does not in itself constitute express acceptance.

22.7 If an existing User does not accept version 2.0, a previously concluded order generally remains governed, for its duration, by the version accepted when that order was concluded. Eventringo may require acceptance of version 2.0 before the User enters into a new order, obtains a new Event Pass or uses a new feature that was not part of the earlier contract. Access to already paid performance, the ability to exercise a statutory right, download available Content or terminate the contract must not be blocked without a legal basis. If further processing on the Organizer's behalf requires a new DPA, the separate procedure under Article 11.4 also applies; refusal of the new DPA may restrict new processing but does not by itself remove statutory or previously acquired contractual rights.

23.1 The contract is governed by the law of the Czech Republic. If the User is a Consumer with a habitual residence in another state, this choice does not exempt him from the protection of the mandatory provisions of the law that would otherwise apply.

23.2 The parties will first attempt to resolve the dispute directly via support@eventringo.com. This does not affect the User's right to use a legal means of protection at any time.

23.3 Disputes will be decided by courts having subject-matter and territorial jurisdiction under applicable law. A Consumer is not required to bring proceedings exclusively before a court determined by the Provider's place of business.

23.4 In the event that a consumer dispute arises between the Provider and the Consumer, which cannot be resolved by mutual agreement, the Consumer may submit a proposal for out-of-court settlement of the dispute to the entity of out-of-court resolution of consumer disputes:

• Czech Trade Inspection
• Central Inspectorate - ADR department
• Gorazdova 1969/24, 120 00 Prague 2
• e-mail: adr@coi.gov.cz
• website: https://coi.gov.cz/informace-o-adr/

23.5 The Consumer may submit a proposal for ADR no later than one year from the date on which he first exercised his right, which is the subject of the dispute, with the Provider.

23.6 Information about the European online dispute resolution platform is not provided because its operation has been discontinued.

24.1 If any provision is found to be invalid, apparent or ineffective, the other provisions shall remain in effect. The invalid provision shall be replaced by a legal rule or a valid provision that is as close as possible to its permitted purpose without abridging the rights of the Consumer.

24.2 Failure of the Provider to exercise a right in an individual case does not mean that he has waived this right for the future.

24.3 The Provider may transfer the contract or part of it to a legal successor in connection with a transfer of the business or the Service, provided that this does not worsen the Consumer's position. The Provider will inform the User of such a transfer in advance where required by law or by the nature of the change.

24.4 Notices concerning the contract may be sent to the email address associated with the account. The User must keep that address up to date. Notices for which the law requires a durable medium will be provided in a form that allows them to be stored and reproduced unchanged at a later time.

24.5 These terms and conditions become effective for a specific User in the manner specified in the header and Article 22. The previous version remains applicable for legal relationships that continue to be governed by it.

Complete and submit this form only if you wish to withdraw from the contract. Use of the form is not mandatory; any unequivocal statement of withdrawal will suffice.

Addressee:

Filip Lněnička
Trávníčkova 465/3
Zábrdovice
614 00 Brno
Czech Republic
Email: support@eventringo.com

I hereby declare that I withdraw from the contract for the provision of the following Eventringo service:

• ordered Event Pass or upgrade:
• identification of the Event, if already created:
• order or Stripe checkout number, if known:
• date of conclusion of the contract:
• name and surname of the Consumer:
• address of the Consumer:
• email used when ordering:
• date:
• the Consumer's signature, only if the form is sent in paper form:

The following rules apply unless more favourable or more precise information is provided to the Consumer immediately before the order:

• Event Pass is a one-time authorization for one Event.
• Does not auto-renew.
• Valid for 365 days from access after purchase; free Event Pass from creation or allocation.
• The specific limit of Participants and storage is determined by the selected package.
• The estimated number of photos is not a guaranteed limit.
• The first successfully saved photo will permanently consume the Event Pass for that Event.
• Deleting an already used Event will not restore the Event Pass.
• The upgrade does not extend the original validity date without an express agreement to the contrary.
• After the expiration date, new entries, uploads, changes, moderations and exports may be blocked.
• The availability of specific modules depends on the selected package and Event settings.
• These business rules do not limit the legal rights of the Consumer.