Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Eventringo website, web application, event pages, shared galleries, interactive event modules, and related services (collectively, the "Service").

The Service is provided by:

Filip Lněnička

Address: Trávníčkova 3, Brno, 61400, Czech Republic

Email: support@eventringo.com

IČO: 22028081

Podnikatel zapsaný v živnostenském rejstříku.

Website: https://eventringo.com

In these Terms, "Eventringo", "we", "us", and "our" refer to the provider of the Service. "You" and "user" refer to any person or entity using the Service, including event organizers, account holders, guests, and participants.

By accessing or using the Service, creating an account, joining an event, uploading content, claiming a free event, purchasing an event pass, requesting a refund, or otherwise interacting with Eventringo, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use the Service.

Eventringo is an online platform that allows event organizers to create interactive event experiences for guests.

The Service may include features such as:

• event invite pages;
• private event codes or links;
• guest photo uploads;
• shared event galleries;
• photo bingo;
• photo contests or voting features;
• guest questions or anonymous question features;
• quiz prompts or other interactive prompts;
• live screen or big-screen mode;
• moderation tools;
• gallery exports or downloads;
• branding tools;
• event setup and management tools;
• beta, preview, or experimental modules.

The exact features available to you depend on your event type, selected event pass, account status, event settings, and any limits shown on the pricing page, checkout flow, dashboard, or product interface.

We may add, modify, limit, rename, or remove features from time to time.

You may use the Service only if you are legally allowed to do so under the laws that apply to you.

The Service is intended for users who are at least 15 years old.

By using the Service, you represent that:

• you are at least 15 years old;
• you have the legal capacity to use the Service;
• your use of the Service does not violate applicable law;
• if you use the Service on behalf of an organization, you are authorized to bind that organization to these Terms.

We do not knowingly provide the Service to anyone under the age of 15. If we become aware that a person under 15 is using the Service without appropriate authorization, we may delete their data and restrict their access.

The Service may be used by different types of users.

Organizers

Organizers create, configure, and manage events. Organizers may:

• create event pages;
• configure event settings;
• invite guests;
• enable or disable modules;
• moderate uploaded content;
• manage galleries;
• export event content;
• claim free events;
• purchase one-time event passes;
• request refunds where eligible.

Organizers are responsible for how they configure and run their events, including access settings, content prompts, moderation settings, and the lawful use of participant content.

Participants / Guests

Participants or guests join events using a link, event code, QR code, invitation page, or another method made available by the organizer. Depending on event settings, participants may:

• upload photos;
• view event galleries;
• participate in photo bingo;
• vote in photo contests;
• submit questions;
• answer quizzes or prompts;
• interact with other event modules.

Participants are responsible for the content they upload and for respecting the rights and privacy of others.

To create and manage events, you may need to create an organizer account.

When creating an account, you agree to provide accurate information and keep it up to date.

You are responsible for:

• keeping your login credentials secure;
• all actions performed through your account;
• ensuring that only authorized persons access your account;
• notifying us promptly if you suspect unauthorized access or a security issue.

We are not responsible for loss or damage caused by unauthorized access resulting from your failure to protect your account credentials.

Participants may be able to join events without creating a permanent account, depending on the organizer’s settings.

Participants may join through:

• a private event link;
• an event code;
• a QR code;
• an invite page;
• authentication, if required by the organizer.

Some events may require participants to sign in before uploading photos, viewing certain content, or using certain features.

The organizer is responsible for deciding how access to an event is shared and whether the event should be public by link, restricted, or otherwise limited.

Organizers are responsible for the content and configuration of their events, including:

• event names;
• event dates and schedules;
• descriptions;
• invite page content;
• custom rules;
• bingo prompts;
• quiz questions or prompts;
• guest question settings;
• photo contest settings;
• event branding;
• moderation settings;
• gallery visibility settings;
• participant access settings.

We provide the technical platform but do not actively review every event, upload, or interaction before it becomes available.

We may intervene, restrict, suspend, remove, or delete events or content if we believe they violate these Terms, applicable law, third-party rights, safety standards, or our platform rules.

During event setup or onboarding, organizers may be able to set an event start date, event end date, or similar event timing details.

These event timing details are used for event organization, display, guest experience, live features, or configuration purposes. They do not extend the access period of a free event or paid event pass.

For paid event passes, the access period begins when the purchase is completed, even if the event itself is scheduled for a future date.

For free events, the access period begins when the free event is created, claimed, or made available in the organizer account.

Organizers are responsible for choosing an event date that fits within the access period of the applicable event.

Eventringo may use a "private but shareable" access model.

This means that some event pages or galleries may not be publicly listed or indexed, but may still be accessible to anyone who has the event link, event code, QR code, or invitation method.

If an event is available by link or code:

• anyone with the link or code may be able to access it;
• guests may share the link or code with others;
• we cannot guarantee that the link or code will remain confidential;
• organizers are responsible for sharing links and codes carefully.

Where available, organizers may use restricted access settings, authentication requirements, or moderation settings to reduce unauthorized access.

If your event includes children, minors, private family situations, schools, or sensitive contexts, we strongly recommend using restricted access and stricter moderation settings where available.

"User Content" means any content uploaded, submitted, entered, created, or shared through the Service by users, organizers, participants, or guests.

User Content may include:

• photos;
• names or display names;
• captions;
• comments;
• event descriptions;
• quiz questions or prompt answers;
• guest questions;
• photo contest votes or submissions;
• bingo prompts and submissions;
• branding assets;
• other event-related materials.

You are responsible for the User Content you submit or make available through the Service.

You represent and warrant that:

• you have the necessary rights to upload and share the User Content;
• the User Content does not violate the rights of others;
• the User Content does not violate applicable law;
• the User Content complies with these Terms.

Users retain ownership of the content they upload.

We do not claim ownership over your photos or other uploaded content.

However, by uploading or submitting User Content to the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, transmit, resize, compress, process, transform, and otherwise use the User Content solely as necessary to:

• provide the Service;
• operate event galleries;
• display content to event participants;
• generate previews, thumbnails, or optimized versions;
• support moderation;
• generate exports or downloads;
• provide technical support;
• maintain security and reliability.

This license ends when the content is deleted from the Service, except where retention is required for legal, security, backup, or dispute-resolution purposes.

By participating in an event and uploading content, participants grant the relevant organizer a limited license to use the uploaded content for legitimate event-related purposes, such as:

• viewing the event gallery;
• sharing photos with attendees within the event context;
• exporting the event gallery;
• internal archival;
• event recap purposes.

Organizers must use participant content lawfully, fairly, and respectfully.

Organizers are responsible for obtaining any permissions required for public use, commercial use, external publication, or use of images of identifiable individuals, especially minors.

We do not authorize organizers to use participant content in unlawful, misleading, defamatory, exploitative, or abusive ways.

We will not publicly publish event photos or other event content outside the relevant event context without appropriate permission.

We may process event content technically to provide the Service, including:

• resizing images;
• compressing images;
• generating thumbnails;
• creating gallery views;
• preparing exports;
• storing backups;
• detecting abuse;
• providing support;
• improving performance and reliability.

We may use aggregated or anonymized usage data to improve the Service, provided it does not identify individual users or reveal private event content.

You agree not to use the Service for any unlawful, harmful, abusive, or unauthorized purpose.

You must not upload, create, share, or promote content that:

• is illegal;
• is pornographic, sexually explicit, or NSFW;
• exploits, sexualizes, endangers, or harms minors;
• promotes violence or self-harm;
• contains hate speech or discriminatory content;
• harasses, bullies, humiliates, or threatens others;
• violates privacy rights;
• discloses sensitive personal data without permission;
• infringes copyrights, trademarks, or other intellectual property rights;
• impersonates another person or organization;
• contains malware, spam, phishing, or deceptive content;
• interferes with the operation or security of the Service.

You must not use Eventringo to create prompts, games, contests, or activities that encourage unsafe, humiliating, invasive, discriminatory, sexualized, or unlawful behavior.

We reserve the right to remove content, restrict events, suspend accounts, or terminate access if we believe these rules have been violated.

This section applies to events where minors may participate or appear in uploaded content.

Organizers are responsible for ensuring that events involving minors are appropriate, safe, and compliant with applicable law.

Organizers must not create prompts, games, challenges, contests, or event themes that could place minors in embarrassing, unsafe, exploitative, sexualized, or otherwise inappropriate situations.

If an event includes minors, organizers should:

• use restricted access settings where available;
• moderate uploaded content carefully;
• avoid public sharing of galleries unless appropriate;
• obtain parental or guardian consent where required;
• comply with laws governing images of minors.

Participants should upload photos only when they have appropriate permission from identifiable people in those photos.

We may remove content or restrict events involving minors if we believe there is a risk of harm, abuse, privacy violation, or legal non-compliance.

Eventringo uses a one-time event pass model.

A paid event pass is a one-time purchase that gives the organizer access to create and operate one event under the limits shown on the pricing page, checkout flow, dashboard, or product interface.

Eventringo does not currently use monthly subscriptions for standard public event access.

Each event pass is subject to limits such as:

• number of guests or participants;
• storage capacity;
• estimated number of photos;
• access period;
• export availability;
• available modules;
• moderation options;
• support level;
• other plan-specific restrictions shown at checkout or in the dashboard.

Current prices and plan details are shown on the pricing page, checkout page, or dashboard.

We may change prices, plan limits, included features, or package names from time to time. Changes will not reduce access already purchased for the applicable event pass during its access period unless required for legal, technical, security, or abuse-prevention reasons.

Eventringo may offer a free event option for testing, small events, and evaluation of the Service.

A free event gives the organizer access to create and operate one event under the limits shown on the pricing page, dashboard, or product interface.

Free events may include limits such as:

• lower guest capacity;
• lower storage capacity;
• estimated photo limits;
• Eventringo branding;
• limited support;
• limited upgrade options;
• other restrictions shown in the product.

Unless otherwise stated, a free event remains active for one year from the date it is created, claimed, or made available in the organizer account.

We may modify, suspend, or discontinue the free event option at any time.

Free event users are responsible for exporting or saving any content before the applicable access period expires.

A paid event pass gives the organizer access to create and operate one event under the selected limits.

Paid event passes are not subscriptions and do not automatically renew.

Unless otherwise stated at checkout or agreed in writing, each paid event pass remains active for one year from the date of purchase.

The access period begins when the purchase is completed, even if the event itself is scheduled for a future date.

The event remains subject to:

• guest limits;
• storage limits;
• access duration;
• available modules;
• export rules;
• other plan-specific restrictions.

If you need to run multiple events, you must claim or purchase a separate event pass for each event, unless we expressly agree otherwise.

For larger events, agencies, enterprise use, or custom capacities, we may offer custom packages.

Custom packages may include different limits, pricing, access periods, support levels, storage arrangements, or other conditions.

If a custom package is agreed in writing, the written custom terms will apply to that package. If there is a conflict between these Terms and a written custom agreement, the written custom agreement will apply only to the extent of that conflict.

Unless we expressly state otherwise in a separate written agreement or future plan terms, Eventringo does not provide permanent, indefinite, or lifetime storage for event data, photos, galleries, exports, or other User Content.

Event access and storage are limited by the applicable access period and plan limits.

We may introduce extended storage, archival, or long-term access features in the future. Any such features will be governed by the terms, limits, pricing, and retention rules applicable at the time they are offered.

After the applicable access period expires, the event and its data are scheduled for deletion.

This may include deletion of:

• the event page;
• uploaded photos and media;
• gallery data;
• bingo data;
• quiz or prompt data;
• guest questions;
• photo contest data;
• participant records;
• exports;
• event settings;
• other event-related data.

We may provide warnings before deletion, but we are not required to do so.

Deletion may not occur immediately at the exact moment the access period ends, and some limited copies may temporarily remain in backups, logs, caches, or systems used for security, legal, billing, or dispute-resolution purposes.

Once event data is deleted, it may not be recoverable.

You are responsible for exporting or saving your event content before the access period expires.

We are not responsible for loss of data after expiration, deletion, account termination, failed or reversed payment, downgrade, misconfiguration, or failure to export content in time.

Event passes may include storage capacity limits, guest limits, estimated photo limits, or other usage limits.

Photo limits are approximate because actual usage depends on file size, compression, image format, metadata, and processing.

If you reach your plan limits, we may:

• block or limit new uploads;
• ask you to upgrade or purchase a larger event pass;
• reduce available features;
• prevent additional participants from joining;
• prevent additional event creation;
• archive or restrict older content;
• take other reasonable measures to maintain service reliability.

We may also apply technical restrictions to file types, file sizes, upload frequency, storage usage, or abusive activity.

Where available, organizers may be able to upgrade an event pass or purchase additional capacity.

Upgrade options, pricing, timing, and availability may vary.

Unless stated otherwise, upgrading an event pass changes the applicable limits for the same event but does not restart or extend the original access period.

We may refuse or limit upgrades where necessary for technical, legal, abuse-prevention, or operational reasons.

We may offer discount codes, gift codes, vouchers, promotional offers, or other special access methods from time to time.

Such offers may be subject to additional conditions, such as expiration dates, usage limits, eligible packages, one-time use, non-transferability, or other restrictions.

Unless required by law or expressly stated otherwise:

• promotional codes have no cash value;
• promotional codes cannot be exchanged for money;
• lost or expired codes may not be replaced;
• promotional offers may be modified or discontinued;
• misuse, resale, fraud, or unauthorized distribution may result in cancellation.

Paid event passes and custom packages may be processed by third-party payment providers, such as Stripe.

By purchasing a paid event pass, you authorize us or our payment provider to charge the applicable one-time fee shown at checkout.

We do not directly store full payment card numbers.

You are responsible for providing accurate billing information and ensuring that your payment method is valid.

If a payment fails, is reversed, or is disputed, we may:

• retry the payment;
• notify you;
• suspend paid features;
• restrict access to the event;
• disable new uploads;
• stop exports;
• cancel or delete the event after the applicable retention period;
• take other reasonable steps to protect the Service.

If you are a consumer residing in the European Union, you may generally have the right to withdraw from a distance contract within 14 days without giving any reason.

For services, the withdrawal period generally begins when the contract is concluded. For Eventringo, this is normally the date on which the paid event pass is purchased.

Eventringo provides digital services that may begin immediately after purchase. By purchasing a paid event pass, claiming a free event, creating an event, activating an event pass, accessing event setup tools, receiving storage allocation, creating a gallery, or otherwise using event features, you request immediate access to and performance of the Service.

You acknowledge that immediate access and use of the Service may affect your right of withdrawal to the extent permitted by applicable law.

If you withdraw from a contract after requesting immediate performance of the Service, we may be entitled to charge or retain an amount proportionate to the part of the Service already provided, where permitted by applicable law.

Nothing in these Terms limits any mandatory consumer rights that cannot be excluded or restricted under applicable law.

Eventringo may provide an automatic refund feature in the app.

A paid event pass may be shown as eligible for an automatic refund if:

• the refund is requested within 14 days of purchase; and
• the event has not been actively used.

For the purpose of automatic refund eligibility, an event may be considered actively used if, for example:

• any photo, media, or other event content has been uploaded by an organizer, participant, or guest;
• guests or participants have meaningfully interacted with the event;
• the event gallery has been exported or downloaded;
• live screen or big-screen mode has been used for the event;
• photo contests, bingo, questions, quizzes, prompts, or other interactive modules have received real participant activity;
• the event pass has otherwise been substantially used.

Basic setup, opening the dashboard, editing event settings, or preparing the event before guests use it will not automatically be treated as active use for the purpose of the automatic refund feature, unless the event has otherwise been substantially used.

If an event is not shown as eligible for an automatic refund, you may still contact us at support@eventringo.com. We may review exceptional cases manually, such as accidental purchases, duplicate purchases, technical issues, or other circumstances.

Refunds are normally returned to the original payment method where technically possible.

We reserve the right to refuse refunds in cases of abuse, fraud, repeated refund requests, chargeback abuse, violation of these Terms, or substantial use of the Service.

This refund policy does not affect any mandatory consumer rights that cannot be excluded under applicable law.

Where required, before purchasing a paid event pass you may be asked to confirm that:

You agree to the Terms of Service, request immediate access to the Service, and acknowledge that your right of withdrawal may be affected once the Service begins.

If you do not provide this acknowledgement, we may be unable to provide immediate access to the Service.

The Service may allow organizers or authorized users to export or download event galleries.

Exports may be:

• compressed;
• limited by plan;
• limited by file size or quantity;
• available only for certain users;
• available only while the event is active;
• subject to technical limitations;
• unavailable during maintenance, outages, or abuse-prevention measures.

We do not guarantee that exports will always be available, instant, complete, or error-free.

You are responsible for downloading and saving exports before the applicable access period expires.

We may regenerate, disable, remove, or expire export files when necessary for technical, legal, security, or storage reasons.

Organizers may choose how uploaded photos or submitted content are handled for an event.

Depending on the event settings, uploaded photos may either:

• appear in the shared gallery immediately after upload; or
• require organizer approval before appearing in the shared gallery, live screen, contest, or other public event views.

If approval is required, uploaded photos may be visible to the organizer or event administrators before they are visible to other participants.

Organizers are responsible for selecting appropriate moderation settings for their event and for reviewing uploaded photos where approval is enabled.

We strongly recommend enabling approval for public events, corporate events, school events, events involving minors, or events where sensitive content may be uploaded.

Participants may be able to remove photos they uploaded, subject to event status, technical availability, storage retention rules, and prior exports or downloads.

Removing a photo does not guarantee removal from previously downloaded exports, screenshots, cached copies, or copies already saved by other users.

Some features may be marked as "beta", "experimental", "preview", "early access", or similar.

Beta features may:

• contain bugs;
• change without notice;
• be temporarily unavailable;
• be removed;
• have incomplete documentation;
• produce unexpected results.

You use beta features at your own risk.

We are not liable for issues caused by beta or experimental features to the maximum extent permitted by law.

The Service may rely on third-party providers, such as:

• payment processors;
• hosting providers;
• database providers;
• cloud storage providers;
• email providers;
• analytics tools, if enabled;
• authentication providers;
• content delivery networks.

Examples may include Stripe, Supabase, Cloudflare, Vercel, Resend, MailerLite, or similar providers.

Your use of third-party services may be subject to their own terms and privacy policies.

We are not responsible for third-party services, outages, pricing, security incidents, data processing, or changes outside our control.

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal data.

If there is a conflict between these Terms and the Privacy Policy regarding personal data processing, the Privacy Policy will prevail for data protection matters.

We may send transactional and service-related communications, such as account emails, login emails, payment emails, event-related notifications, security alerts, support replies, and service updates.

These transactional communications are part of providing the Service and are not marketing emails.

Where available, you may choose to opt in to marketing emails or product updates. Marketing consent is optional and is not required to use the Service.

If we send marketing emails in the future, you will be able to unsubscribe where required by law.

We aim to keep the Service reliable and available, but we do not guarantee uninterrupted, secure, or error-free operation.

The Service may be unavailable due to:

• maintenance;
• updates;
• outages;
• third-party provider issues;
• security incidents;
• force majeure events;
• network failures;
• technical problems.

We are not responsible for loss of access, event disruption, upload failures, export delays, expired events, or other service interruptions to the maximum extent permitted by law.

We take reasonable technical and organizational measures to protect the Service.

However, no online service is completely secure.

You are responsible for:

• using strong passwords;
• keeping account credentials confidential;
• restricting access to your event links and codes;
• reviewing event visibility settings;
• reporting suspected security issues.

If you believe your account or event has been compromised, contact us at support@eventringo.com.

The Service, including software, design, branding, logos, user interface, features, and underlying technology, is owned by us or our licensors.

You may not:

• copy, modify, or reverse engineer the Service;
• use our branding without permission;
• resell or sublicense the Service;
• access the Service to build a competing product;
• remove proprietary notices.

These Terms do not grant you ownership of the Service or any intellectual property rights except the limited right to use the Service under these Terms.

You must not:

• attempt to bypass limits;
• overload or disrupt the Service;
• scrape the Service without permission;
• use bots or automated systems abusively;
• attempt unauthorized access;
• interfere with security features;
• upload malware;
• exploit vulnerabilities;
• use the Service for spam, phishing, fraud, or other abusive activity.

We may suspend or terminate accounts, events, or access if we detect abusive or harmful behavior.

We may suspend, restrict, or terminate your access if:

• you violate these Terms;
• payment fails, is reversed, or is disputed;
• your use creates security, legal, or operational risk;
• you misuse the Service;
• you upload prohibited content;
• you exceed or attempt to bypass plan limits;
• we are required to do so by law;
• continued access may harm us, users, third parties, or the Service.

Upon termination, we may delete or restrict access to your events and content according to our retention rules.

You may stop using the Service at any time.

We may update, modify, suspend, or discontinue any part of the Service.

We may introduce new features, remove old features, change limits, change modules, or modify workflows.

Where changes significantly affect users with active paid event passes, we will make reasonable efforts to provide notice.

We are not liable for modifications or discontinuation of features to the maximum extent permitted by law.

We may change pricing, packages, and billing models from time to time.

For one-time purchases, the price shown at checkout applies to that purchase.

Future pricing changes do not entitle you to a refund or price adjustment for past purchases unless required by law or expressly stated by us.

The Service is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of:

• merchantability;
• fitness for a particular purpose;
• non-infringement;
• availability;
• accuracy;
• reliability;
• data preservation.

We do not guarantee that the Service will meet your expectations, be uninterrupted, or be free from errors.

To the maximum extent permitted by applicable law, we will not be liable for:

• indirect damages;
• incidental damages;
• special damages;
• consequential damages;
• loss of profits;
• loss of revenue;
• loss of data;
• reputational harm;
• event disruption;
• missed opportunities;
• unauthorized access caused by user sharing or misconfiguration;
• failure to export content before expiration;
• deletion of event data after the access period expires.

Our total aggregate liability for claims relating to the Service will be limited to the amount you paid us for the specific event pass or custom package giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify and hold us harmless from claims, damages, losses, liabilities, costs, and expenses arising from:

• your use of the Service;
• your violation of these Terms;
• your User Content;
• your event configuration;
• your misuse of participant content;
• your violation of privacy, intellectual property, or other rights;
• your failure to comply with laws involving minors or event participants.

This obligation applies to organizers in particular where claims arise from event content, event access, participant uploads, public sharing, or reuse of photos.

Nothing in these Terms limits rights that consumers may have under mandatory consumer protection laws.

If a provision of these Terms conflicts with mandatory consumer law, the mandatory law will apply only to the extent required.

These Terms are governed by the laws of the Czech Republic and applicable European Union law, without regard to conflict-of-law rules.

Any disputes arising from or relating to these Terms or the Service will be subject to the courts of the Czech Republic, unless mandatory consumer protection law gives you the right to bring claims in another jurisdiction.

Before starting legal proceedings, you agree to first contact us at support@eventringo.com and allow a reasonable period for us to try to resolve the issue informally.

We will make a good-faith effort to resolve disputes amicably.

We may update these Terms from time to time.

When we update them, we will change the "Last updated" date above.

If changes are significant, we may provide notice by email, in-app notification, website notice, or other reasonable means.

Your continued use of the Service after updated Terms become effective means you accept the updated Terms.

If you do not agree with the updated Terms, you must stop using the Service.

If any part of these Terms is found to be invalid, illegal, or unenforceable, that part will be modified to the minimum extent necessary to make it valid and enforceable.

The remaining parts will remain in full force and effect.

Our failure to enforce any part of these Terms does not mean we waive our right to enforce it later.

These Terms, together with the Privacy Policy and any plan-specific terms shown at checkout or in the dashboard, form the entire agreement between you and us regarding the Service.

They replace any prior agreements or understandings relating to the Service.

These Terms are provided in English.

If we provide a translation, the translation is for convenience only. In case of conflict between versions, the English version will prevail unless mandatory law requires otherwise.

For questions, complaints, refund requests, support requests, or legal notices, contact us at:

Eventringo Filip Lněnička

Address: Trávníčkova 3, Brno, 61400, Czech Republic

Email: support@eventringo.com

IČO: 22028081

Podnikatel zapsaný v živnostenském rejstříku.

Website: https://eventringo.com

We may ask you to verify your identity before responding to certain legal, account, refund, or data-related requests.